Quick fix for the Netflix Digital Rights Management (DRM) Error (Error Code: n8156-6013) on an Apple Mac

For one reason or another, I find myself occasionally restoring a MacBook from a Time Machine backup, or transferring my account from one Mac to another.  Afterwards, I inevitably receive the following error when attempting to watch an instant play movie:

Digital Rights Management (DRM) Error

Error Code: n8156-6013

We’re sorry, but there is a problem playing protected (DRM) content.

This usually occurs after migrating your settings to a new computer.  Please call Netflix at 1-866-579-7113.

The solution is to delete the following file and then try to play the movie again:

/Library/Application Support/Microsoft/Playready/mspr.hds

Good luck and enjoy those movies!

This entry was posted on Wednesday, April 6th, 2011 at 9:13 pm and is filed under computers. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

3 Responses to “Quick fix for the Netflix Digital Rights Management (DRM) Error (Error Code: n8156-6013) on an Apple Mac”

  1. Sidney says:
    April 30, 2011 at 5:45 pm

    Heh, I just ran into this issue myself, and found this post. The solution seemes a little hacky, to I called Netflix myself.

    Nope, same solution. I should’ve listened to you! Thanks.

    Reply
  2. Wade says:
    April 30, 2011 at 6:13 pm

    This is exactly what I needed, thanks for saving my evening!

    Reply
  3. Jean says:
    December 27, 2013 at 10:40 am

    That file does not exist on my iMac

    Reply

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